Important Update

Keeping Everyone Safe

We are pleased to be continue welcoming guests to stay with us at Hotel Chadstone. We appreciate your understanding as we adjust our usual Hotel Chadstone experience to meet the changing landscape and to ensure the upmost safety of our guests and team.

Stage 4 restrictions are currently in place across metropolitan Melbourne. If you plan on booking a stay with us during the period where stage 4 restrictions are in place you must have a permissible reason for your stay.  For further clarification please speak to our team on 03 9108 3333 or email HB2U8@accor.com or refer to the Victorian Department of Health and Human Services directions here

Please find up-to-date information below on the status of our facilities and services to help you plan your stay:

  • Pastore Restaurant – presenting Italian inspired dining by Melbourne chef and restaurateur Scott Pickett. Pastore is accepting reservations from 26th November 2020 for lunch and dinner on Thursday, Friday & Saturday’s. Reservations are essential to meet social distancing restrictions. Visit pastorerestaurant.com.au to make your reservation.
  • Breakfast – is available via In Room Dining between 7:00am – 10:00am.
  • Holism Retreat – is closed at this time. Visit holism.com.au for more information.
  • Indoor rooftop pool – is closed at this time.
  • Fitness centre – is closed at this time.
  • Altus Rooftop, Lounge & Bar – is closed at this time. Use the form below to have your name added to our waitlist and be informed of our re-opening.
  • In Room Dining – is unavailable at this time.
  • Minibar on demand – a selection of snacks and beverages is available on request.

High standards of hygiene and cleanliness are already delivered across all our brands locally and globally. However, due to the Covid-19 pandemic and with a focus on guest care as hotels reopen, we have elevated these even further by launching our ALLSAFE Label which represents some of hospitality’s most stringent cleaning standards. To discover more about ALLSAFE click here

Thank you for your support during what has been arguably the most challenging time for the hospitality sector in history. Your support and understanding is greatly appreciated by the entire Hotel Chadstone team.

Last updated 8th August 2020

Thank you for contacting us, we will get in touch with you shortly.