Important Update

Keeping Everyone Safe

We are pleased to be continue welcoming guests to stay with us at Hotel Chadstone. We appreciate your understanding as we adjust our usual Hotel Chadstone experience to meet the changing landscape and to ensure the upmost safety of our guests and team.

Please find up-to-date information below on the status of our facilities and services to help you plan your stay:

  • Altus Rooftop, Lounge & Bar –  is now open from 4pm until 9pm Sunday – Thursday and 4pm until 10pm on Friday & Saturday. Please visit altusrooftop.com.au to reserve your table or call our team on 03 9108 3333
  • Pastore Restaurant – presenting Italian inspired dining by Melbourne chef and restaurateur Scott Pickett. Pastore is now open for lunch and dinner 3 days per week; Thursday, Friday & Saturday’s. Please visit pastorerestaurant.com.au to reserve your table or call our team on 03 9108 3333.
  • Holism Retreat – is open Wednesday – Sunday offering wellness treatments in line with current regulations. Visit holism.com.au for more information.
  • Indoor rooftop pool – is open to hotel guests with a limit of 10 people at any one time. We kindly request guests register their preferred session time with hotel reception prior to use.
  • Fitness centre – is open to hotel guests with a limit of 4 people at any one time.
  • In Room Dining
    • Breakfast – is available between 6:30am – 10.00am Monday to Friday and 7:30am – 10:30am on Saturday & Sunday.
    • Dinner – is available between 6.00pm – 9.00pm Sunday to Thursday and 6.00pm – 9.30pm on Friday & Saturday.
  • Minibar on demand – a selection of snacks and beverages is available on request.
  • Valet parking – to keep you and our team safe Valet Parking service is unavailable at this time. Undercover self car parking is available.

High standards of hygiene and cleanliness are already delivered across all our brands locally and globally. However, due to the Covid-19 pandemic and with a focus on guest care as hotels reopen, we have elevated these even further by launching our ALLSAFE Label which represents some of hospitality’s most stringent cleaning standards. To discover more about ALLSAFE click here

As Stage 3 restrictions are currently in place across metropolitan Melbourne, reservations of 2 or more persons must be: members of a single house /or/ intimate partners /or/ members of a single house and a maximum of 5 members of another house to form a ‘household bubble’. Individual rooms must be booked if your travelling partner/s do not meet one of the above requirements. For further clarification please speak to our team on 03 9108 3333 or email HB2U8@accor.com

Thank you for your support during what has been arguably the most challenging time for the hospitality sector in history. Your support and understanding is greatly appreciated by the entire Hotel Chadstone team.

Last updated 18th November 2020

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